TECHNOLOGY & DATA PRIVACY
Know what your AI knows.
Most businesses now share customer information with AI tools every day. Very few could say exactly what was shared, with which system, and when. We build on technology that keeps that record, so you can.
THREE QUESTIONS WORTH ASKING
- Can you see which systems, and which AI, accessed your customer data, and when?
- Do you know what your AI tools retain about your customers?
- If a client or a regulator asked, could you produce the record?
HOW WE PROTECT IT
Our AI deployments run through ConversalX, a governance layer that sits between a business’s data and the AI models it uses. Unlike connecting AI tools directly to your systems, every exchange passes through controls you can inspect.
- An audit trailEvery time a system reads customer data, it is logged: what, when and by which service.
- Personal-data tokenisationNames and contact details are replaced with tokens before anything reaches an AI model.
- Recorded consentEach conversation records the customer’s consent and the policy version they agreed to.
- Rules before the AIRequests outside policy are stopped before an AI model is ever called.
- Spending limitsAI usage runs within a hard monthly cap, with every call accounted for.
Designed to support obligations under the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021). This page is not legal advice.
AGENCY OS
Ten specialist agents. One rule: people approve.
Agency OS is the operating system behind our delivery. A team of ten AI agents handles research, building, content, search, leads, data, competitors, reputation, paid media and quality checks. Anything that goes public, spends money or reaches a client waits for a person to approve it.
Atlas
STRATEGIST
Plans the work and hands each task to the right specialist.
Srijan
WEBSITE BUILDER
Designs, builds and polishes websites; you decide when they go live.
Quill
CONTENT
Researches and drafts articles, posts and newsletters in your voice.
Scout
SEO & AI SEARCH
Keeps you visible on Google and in AI assistants’ answers.
Relay
LEAD DESK
Catches, scores and routes every enquiry.
Sage
ANALYST
Reads the data daily and flags what moved, with the real numbers.
Radar
COMPETITOR WATCH
Watches the market so you see competitors’ moves early.
Echo
SOCIAL & REPUTATION
Drafts replies to reviews and comments that sound like you.
Pulse
PAID MEDIA
Reports on ad performance and watches spend against limits.
Nova
INSPECTOR
Tests everything daily and proposes one improvement at a time.
WHAT IT DOES FOR CLIENTS
- Client workspaceEach client’s connections, files, goals, KPIs and “never say” rules in one place.
- Website buildingSites designed, built and published with an approval step.
- PublishingApproved content published to the client’s channels, then checked to confirm it is live.
- Daily data watchAnalytics and search data reviewed daily, with unusual changes flagged.
- Paid media oversightDaily performance reporting and spend watch; new campaigns are created paused.
- Reputation & socialReviews and comments monitored, with replies drafted for approval.
OUR TECHNOLOGY PARTNER
Built with ConversalX.
ConversalX is a conversational AI platform designed around governance and privacy. The Market Concepts designs and implements solutions on it for clients, alongside its own products for specific sectors.
- ConversalX HealthConversational AI for clinics, wellness and beauty businesses. Answers from the business’s own services, helps book, and hands over to staff.LIVE ON VERVE BEAUTY LOUNGE
- ConversalX LearnCurriculum-grounded learning assistants with an age-appropriate voice and built-in safety limits.LIVE ON PIPOPPI
- ConversalX TutorAI tutoring support for children on the NCERT syllabus, currently for Classes 1 to 4.IN PILOT
Want to see it working?
The agent on our homepage runs on the same principles. Ask Atlas, and a senior member of our team will follow up.
Talk to Atlas